Services & Support

At 91制片厂, we believe in making a material difference through offering superior service, being a trusted partner and providing unmatched technology solutions.聽Our Certified Field Services Engineers provide local support to a global install base for around-the-clock coverage that keeps your R&D or manufacturing goals on track.

How 91制片厂 Makes a Material Difference

Around The Clock and Around the World Coverage

Global technical product support experts to manage escalations and hard to solve issues quickly
Access to spare parts with a global footprint, 24 x 7 access and expedited deliveries
Fast-track installation availability to enable quick ramps

Improve and Extend Your Capabilities

Refurbish and repair programs locally to lower your cost of ownership and decrease turn around times
Capital Extension Program available to extend your current install base with the latest capabilities.

Comprehensive Coverage by Best-in-Class Field Service Engineers

Performance guarantee programs such as guaranteed cost of ownership or uptime
Production support programs to cover your tool or fleet for any issue with proactive staffing and parts planning

91制片厂 Hotline & Product Safety Committee Contact

At 91制片厂, safety and responsive support are foundational to the way we serve our customers. The 91制片厂 Hotline provides a direct channel for reporting product, service, or operational concerns, ensuring that issues are escalated and addressed swiftly by the appropriate teams. In addition, customers may report any product鈥憆elated safety concerns directly to our Product Safety Committee at productsafetycommittee@veeco.com, where submissions are reviewed promptly by subject matter experts committed to maintaining the highest standards of product safety and reliability.